You'd like to think that customer service is out to serve the customers (you), right? Not exactly! After an unusually broad spread of Mac Defender, a piece of OS X malware, Apple is telling customers
they're on their own.
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Source: http://feeds.gawker.com/~r/gizmodo/full/~3/aTC5neVX6sM/apple-to-customer-service-dont-help-our-customers-with-malware
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